FAQ
Q: Are you manufacturer?
A: Yes, our factory has been set up for 8 years. Sincerely welcome you to visit us in Ningbo China.
Q: Can you OEM or ODM?
A: Yes, we have strong developing team. The products can be made according to your resquest.
Q: Can we make our own color box?
A: Yes, if the order quantity reaches 1000pcs, we can make your customized color box free of charge
Q: Can we print our logo on the LED lights?
A: Yes, we can print your logo on the LED lights.
Q: Is the sample available?
A: Yes, we are very glad to make the samples for your test.
Q: What is the warranty for the LED lights?
A: The LED lights have two years warranty. If it is our quality problem, we will replace the new one for the broken.
Q: How long is the lifetime for the LED products?
A: The lifetime is about 40,000hours
Q: What is the MOQ?
A: For our first cooperation, your small order is acceptable.
Q: What kinds of certificate do you have?
A: The LED lights are of good quality approved by CE and RoHS.
Q: What kinds of LED chip do you use?
A: The LED chips we are using are Epistar.
Q: How long is the production time?
A: For samples, the lead time is about 7days. For mass production, the lead time is 20-30days after receiving the deposit payment.
Q: How about shipment?
A: For small order, we can ship it by DHL, FedEx, UPS, TNT, etc. For big order, we can ship it by sea or by air.
Q: What kinds of payment methods do you accept?
A: You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.
